Privacy Policy for Studio Wellness Pty Ltd
Introduction
Studio Wellness Pty Ltd (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other relevant legislation.
1. Collection of Personal Information
We may collect and hold the following types of personal information:
- Name
- Contact details (including address, email, and phone number)
- Date of birth
- Medical history and health information
- Payment information
- Information about your use of our services and products
2. How We Collect Personal Information
We collect personal information directly from you when you:
- Register or book an appointment with us
- Visit our website or use our online services
- Subscribe to our newsletter or other communications
- Participate in surveys or provide feedback
- Interact with us via social media, email, or phone
We may also collect personal information from third parties where you have given your consent or as permitted by law.
3. Use of Personal Information
We use your personal information to:
- Provide and manage our services and products
- Communicate with you about appointments, services, and products
- Process payments and manage accounts
- Conduct marketing and promotional activities
- Improve our services and website
- Comply with legal and regulatory obligations
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees and contractors, as necessary to provide our services
- Third-party service providers who assist us in operating our business (e.g., payment processors, IT support)
- Medical practitioners and other health professionals, with your consent
- Regulatory authorities, if required by law
- Other entities, with your consent or as otherwise permitted by law
5. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include implementing physical, electronic, and managerial security measures.
6. Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To do so, please contact us using the details provided below.
7. Cookies and Website Analytics
Our website may use cookies and other analytics tools to enhance your experience. Cookies are small data files that are placed on your device when you visit our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
8. Direct Marketing
We may use your personal information to send you promotional materials and updates about our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Studio Wellness Pty Ltd
FY2, 17 Korumburra Rd, Wonthaggi VIC 3995
hello@studiowellness.com.au
Effective Date: June, 2024
By using our services or visiting our website, you agree to the terms of this Privacy Policy. Thank you for trusting Studio Wellness Pty Ltd with your personal information.